Privacy Policy for Vacav

Effective Date: December 15, 2025
Last Updated: December 15, 2025

At Vacav, your privacy is critically important. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Vacav mobile application or website. Please review this policy to understand our practices regarding your personal data.

1. Who We Are

Vacav is a travel discovery platform that connects travelers with authentic video content showcasing destinations worldwide. Our platform enables content creators, travel models, and YouTubers to share travel experiences, while helping travelers discover their next destination through engaging visual content.

2. Information We Collect

Account Information:
- Full name
- Email address
- Phone number
- Profile photo (optional)
- Location data (for destination recommendations)

Content Creator Information:
- Portfolio and sample work
- Social media handles
- Professional experience
- Payment information for earnings

User-Generated Content:
- Photos and videos uploaded to the platform
- Reviews and comments
- Destination preferences and saved content

We also collect technical data such as IP addresses, device information, and browser details when you use our website or app.

3. How We Use Your Information

Provide and personalize our travel discovery services
Display content and destination recommendations
Connect content creators with partnership opportunities
Process payments for content creators and travel models
Send service notifications and updates
Provide customer support
Improve and optimize our platform
Ensure platform security and prevent fraud

4. Content Ownership and Rights

When you upload content to Vacav:

You retain ownership of your original content
You grant Vacav a license to display and distribute your content on the platform
Your content may be featured in promotional materials with appropriate attribution
You can request deletion of your content at any time

5. Payment Processing

We use secure payment processors for all financial transactions. Payment data is encrypted and processed via PCI-DSS-compliant systems. We do not store full payment card details. Your payment information is used only to complete transactions and process creator earnings.

6. Third-Party Services

We use trusted third-party services (e.g., cloud infrastructure, analytics, payment processing, video hosting) to operate our platform. These providers have access only to the data required for their function and are contractually obligated to follow data protection laws.

7. How We Share Information

We do not sell or rent your personal data. We may share limited information as necessary to:

Enable partnerships between content creators and hotels/travel brands
Process payments securely
Display your public profile and content to other users
Fulfill legal or regulatory obligations
Maintain platform security and integrity

8. Security

Encrypted data transmission (SSL/TLS)
Secure server infrastructure
Internal access controls and logging
Regular security audits and policy reviews

While we work to ensure your information is protected, no system can guarantee absolute security. If a breach occurs, we will notify affected users promptly.

9. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your login session
Remember your preferences
Analyze platform usage and performance
Improve user experience

You can manage cookie preferences through your browser settings.

10. Email Communication

With your consent, we may send:

Service updates and notifications
New destination content recommendations
Partnership opportunities (for content creators)
Platform news and feature announcements

You can opt out of marketing communications anytime by clicking "unsubscribe" or contacting support@vacav.com.

11. SMS Communication

By using Vacav, you consent to receive SMS messages for purposes such as:

Account verification (e.g., one-time passcodes)
Important account notifications
Partnership updates (for content creators)

Standard message and data rates may apply depending on your carrier. You may opt out of non-essential SMS communications at any time by replying "STOP" to any message or contacting support@vacav.com.

12. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your account and data
Export your data
Withdraw consent at any time
Object to certain data processing

13. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, or fraud prevention for a limited period.

14. International Users

Vacav operates globally. By using our platform, you consent to the transfer of your information to the United States and other countries where we operate. We ensure appropriate safeguards are in place for international data transfers.

15. Age Requirements

Vacav is intended for users 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected data from a minor, we will take steps to delete that information.

16. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Significant changes will be posted in-app or communicated via email. The latest version will always be available at https://www.vacav.com/privacy-policy.

17. Contact Us

For any questions, concerns, or data requests, please contact:

Vacav, Inc.
84 West Santa Clara Street, Suite 775
San Jose, California 95113, United States
Email: support@vacav.com
Website: https://www.vacav.com